Kiyoseki is a newer straightener that hit the market last year. They promoted on infomercials and websites claiming that this product was the best around. I fell hard in love with this product when I saw it and immediately called and signed up for the payment plan and had my straightener within a couple of weeks. Well, $165 and 10 months later my Kiyoseki broke with no explanation as to why...? It just would not turn on. Today I decided to go on a hunt to see if there were others like me, and to my complete surprise there were hundreds! "http://www.hairstraightening.net/kiy3in465.html" check it out. I called up the company to see if they could offer any explanation into their faulty product. None. I of course was speaking to a drone reading lines from a screen with no hope of reaching someone with a brain and some will power. I am not alone when I say I want them shut down. How can you sell a product that is shown to be defective???? Please get to the bottom of this.