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KEY Investigation: Sears Complaint

Christina Heller

Story Created: Nov 26, 2008 at 6:33 PM PDT

Story Updated: Feb 8, 2010 at 11:42 AM PDT

A Ventura woman feels like she just went through the rinse cycle in a dispute with a major department store.

She bought a washer and dryer from them back in April, but ended up canceling her order after several failed attempts to deliver the goods.

C.J. Ward has more on this Tipline Investigation.
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